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Yes. On the Home screen, use the business selector to add, edit or switch restaurants. New records are saved against the business selected at the time.

With a verified account and eligible trial, paid or complimentary access, use the report option on Home, choose the business and date range, then create a PDF report. You decide which app or person receives the report.

Food control includes digital date-label records and shelf life, incoming-delivery checks, timed food batches, cooking, reheating, hot-holding and cooling temperatures, plus a HACCP register for hazards, controls, critical limits, monitoring, corrective action, responsibility and review dates. These tools help document your own system; they do not replace legal duties or a HACCP system required for your premises.

No. The app helps organise records. Food businesses remain responsible for following food-safety law, official guidance and local authority requirements.

Cloud backup is optional. It is available with paid or complimentary access, not during the free trial, and nothing is uploaded until you switch it on in the app. It needs a verified account and an internet connection. Create or sign in to a backup account from the Home screen and verify the email address. The app keeps the last completed backup available if a newer upload is interrupted, and checks for the latest completed copy when the app opens.

Install the app and sign in to Cloud Backup with the same email address and password. Records that were successfully backed up can then be restored. Records kept only on the deleted device may not be recoverable.

On iPhone, open App account, then Manage or delete account (older versions: Home, Secure cloud backup, Backup account). On Android, open Account, then Delete my account. Deleting your account removes your cloud backup, your team memberships and the cloud businesses you own; newer app versions show what will go and give you 7 days to save a backup file or cancel. Records saved on your phone are not deleted. If the app cannot complete the request, email support@foodsafetyrecords.co.uk from your account email address and we will delete it for you. Full details are in section 11 of the privacy policy. Deleting the account does not cancel an Apple subscription; cancel it separately in Apple Account subscription settings. The same applies to a Google Play subscription: cancel it separately in Google Play.

Both people need the Food Hygiene Record Book app and a verified cloud account. The business owner opens Team Access, enables sharing for the selected business and invites the person’s verified email address. The invitation then appears in the invited person’s app after they sign in with that same email and refresh Team Access.

Owners control records, members and access. Administrators can edit everything and invite managers, staff and viewers. Managers can edit all food-safety records and business details. Staff can complete daily temperature, cleaning, waste and SFBB diary records. View-only members can review records without changing them.

Yes. Keep the permission level that controls access, then add a visible role name such as Shift Manager, Head Chef or Food Safety Adviser. The custom name does not give extra permissions.

No. Team Access shares supported records for the selected business with its authorised members. Equipment temperatures, cleaning, waste, training, SFBB and fire-safety records are supported. Food temperatures, deliveries, digital date labels, timed batches and HACCP assessments are included in account backup but not the current team record sync. Other businesses and the owner’s personal cloud backup remain separate.

The shared business is removed from that person’s phone and they can no longer open its cloud workspace. The owner and remaining authorised members keep the business records.

Confirm that the invited email is exactly the same as the account signed in on the second phone, that the email has been verified, and that the invitation is less than seven days old. Open Team Access and use Refresh access. Also check the internet connection and install the latest version from the App Store or Google Play.